Customer Service

Telephonic support is available weekdays from 9:30 – 5:00.   You may reach us via the following:

Bacchetta Main Number: 727-498-4600



International Purchasing and Shipping

For international bicycle or trike orders, please contact Bacchetta directly: 

Telephone: +1 (727) 498-4600;

or email us at

Upon completion of your order, Bacchetta will charge your credit card for the entire purchase upon shipment. For orders to European Union countries, where applicable we will include documentation conformity with the EU harmonized standard with the requirements laid down in the relevant EU directives.